Marta Babío Godínez
Senior Claim Specialist
Marta is a Senior Claim Specialist at AirAdvisor, specializing in Spanish and Latin American passenger rights. She brings extensive expertise in cross-border aviation law and regulatory compliance.
Legal Expertise & Philosophy
Marta Babío Godínez specializes in holding major airlines accountable under strict European (EU261) and Turkish (SHY-PASS) consumer protection laws. Expertise includes intersecting jurisdictions, specifically how international treaties like the Montreal Convention overlap with localized frameworks like Turkey's Directorate General of Civil Aviation (SHGM) decrees.
Every article is fact-checked against current legal precedents to ensure passengers receive the most robust and actionable advice possible before filing a claim.
Bridging the Gap in Cross-Border Claims
Marta Babío Godínez stands at the forefront of cross-border aviation law, specializing in complex claims that span the European Union, Turkey, and Latin America. As a Senior Claim Specialist, she routinely dismantles the intricate legal strategies airlines use to deny compensation to Spanish-speaking passengers and international travelers alike.
Marta's expertise is particularly vital in cases involving multi-leg journeys with carriers like Turkish Airlines, where a disruption in Istanbul can have cascading effects on connecting flights to destinations across the Atlantic. She possesses an unparalleled ability to untangle the jurisdictional complexities of such flights, ensuring that every passenger benefits from the strongest possible legal protection, whether under EU261, SHY-PASS, or the Montreal Convention.
Holding Airlines Accountable
Throughout her career, Marta has witnessed the profound imbalance of power between individual travelers and multinational aviation conglomerates. She dedicated herself to leveling the playing field. When an airline attempts to brush off a valid claim with a generic "force majeure" excuse, Marta is the legal force that pushes back, demanding empirical evidence and strict adherence to established passenger rights laws.
Her meticulous approach involves cross-referencing meteorological data, air traffic control logs, and historical delay patterns to expose when airlines are utilizing "weather" or "technical faults" as convenient pretexts for poor operational management.
Marta's philosophy revolves around absolute transparency. She believes that informed passengers are empowered passengers. Through her legal writing and direct case management, she demystifies the claims process, providing clear, actionable guidance. Her work not only secures financial restitution for thousands of individuals but also actively contributes to a culture of greater accountability within the global airline industry.