About Us
⚡ Key Takeaways for About Us
- Legal Heritage: AirAdvisor represents over 250,000 passengers globally, specializing in complex Turkish aviation disputes.
- Expert Team: Our legal practitioners possess deep expertise in both SHY-PASS and international Montreal Convention frameworks.
- No Win, No Fee: We minimize financial risk for passengers by operating on a results-based remuneration model.
Who We Are: Your Aviation Law Advocates
AirAdvisor is a premier legal technology company dedicated exclusively to enforcing airline passenger rights. Founded by a team of seasoned aviation attorneys, we recognized a glaring disparity in the travel industry: multinational airlines armed with specialized legal departments were routinely disregarding the legitimate claims of everyday travelers. Since our inception, we have leveled the playing field, representing over 250,000 passengers and securing tens of millions of euros in delayed, cancelled, and overbooked flight compensation.
We specifically target non-compliant carriers. Through this dedicated portal, our experts focus intensely on the intricate legal landscape surrounding Turkish Airlines and its subsidiary, AJet. Given Istanbul’s position as a massive global transit hub connecting Europe, Asia, and the Americas, passengers frequently find themselves caught in a jurisdictional maze when disruptions occur.
Mastering SHY-PASS and EU261
Navigating airline compensation is rarely straightforward, particularly when dealing with Turkish carriers. The Directorate General of Civil Aviation (SHGM) strictly governs Turkish airspace under the SHY-PASS regulation. Simultaneously, flights entering or departing the European Union fall under the stringent EU Regulation 261/2004. Depending on your origin, destination, and the operating carrier, you may be entitled to different forms of restitution, including cash compensation, ticket refunds, or mandatory "Right to Care" provisions (meals and hotel accommodations).
Our legal team possesses specialized expertise at this exact intersection of international law. We don't just file generic complaints; we meticulously construct claims based on the specific legal framework that maximizes your payout. When Turkish Airlines cites vague "extraordinary circumstances"—such as weather or air traffic control restrictions—we utilize historical meteorological data, ATC logs, and legal precedent to challenge their assertions and prove operational negligence.
The AirAdvisor Advantage: No Win, No Fee
We believe that asserting your legal rights should never involve financial risk. The traditional legal system is prohibitively expensive for individual claims of a few hundred euros, which is exactly what airlines count on. AirAdvisor operates on a strict No Win, No Fee basis.
This means:
- You pay absolutely nothing upfront to submit your claim.
- We cover all legal costs, court filing fees, and administrative expenses.
- If we do not win your case and secure your compensation, our service is entirely free.
- When successful, our fee is a transparent, pre-agreed percentage deducted directly from your payout.
Our Commitment to Transparency
Beyond securing financial compensation, AirAdvisor is committed to systemic change within the aviation sector. We publish comprehensive, free legal guides analyzing passenger rights, exposing common airline excuses, and detailing the nuances of international treaties like the Montreal Convention for lost baggage. We believe that an informed passenger is a powerful one. By holding airlines financially accountable, we strive to incentivize better operational practices and improved customer service across the entire industry.
Written & Legally Reviewed by Anton Radchenko
Anton is the CEO and Lead Aviation Attorney at AirAdvisor. With over a decade of experience, he has successfully secured compensation for over 250,000 passengers against major airlines globally.