Our Pricing Model
⚡ Key Takeaways for Our Pricing Model
- Success-Driven: We only charge a professional fee if we successfully secure your compensation from Turkish Airlines.
- Administrative Costs: Our model covers all court filing fees and legal expenses, ensuring zero out-of-pocket costs for you.
- Transparent Structure: Fee percentages are clearly defined based on whether court action is required to force a payout.
How Our No Win, No Fee Model Works
At AirAdvisor, we believe that fighting for your passenger rights should not add financial stress to an already frustrating situation. When an airline disrupts your travel, you shouldn't have to risk your own money to force them to comply with the law. That is exactly why we operate on a strict, transparent No Win, No Fee basis.
Our business model aligns our interests directly with yours: we only get paid if we successfully secure your compensation from the airline. If Turkish Airlines, AJet, or any other carrier successfully defends against the claim, we absorb all the costs, and you owe us absolutely nothing.
Understanding the Fee Structure
Because every claim is different and some require significantly more legal intervention than others, our fee structure is divided into two clear categories based on the level of action required to secure your payout.
1. The Standard Service Fee
The vast majority of claims are resolved during our pre-litigation phase. This involves our legal team analyzing your flight data, structuring a legally sound argument under EU261 or SHY-PASS, and negotiating directly with the airline's legal department.
- Fee: 30% of the total compensation awarded (inclusive of VAT, if applicable).
- When it applies: If the airline agrees to pay out compensation without the need for formal court proceedings or escalation to national enforcement bodies.
- Example: If we secure a €600 payout for a delayed Turkish Airlines flight from Paris to Istanbul, our fee is €180. You receive the remaining €420 directly into your bank account.
2. The Legal Action Fee
Airlines are notorious for denying perfectly valid claims in the hope that passengers will simply give up. When out-of-court negotiations fail, we escalate the matter. This may involve filing a formal lawsuit in the relevant jurisdiction or submitting a rigorous complaint to civil aviation authorities.
- Fee: An additional 20% on top of the Standard Service Fee (Total: 50% of the awarded compensation).
- When it applies: Only when we must initiate formal legal action or external dispute resolution to secure your money.
- What it covers: This surcharge covers the substantial costs associated with litigation, including court filing fees, bailiff charges, and the deployment of our specialized aviation attorneys in specific European or Turkish courts.
Crucially: Even if we go to court and lose, you still pay absolutely nothing. We absorb the entire cost of the failed litigation.
No Hidden Costs, Ever
Transparency is the cornerstone of our service. Unlike traditional law firms that may charge hourly rates or demand upfront retainers, our model ensures complete predictability.
- No Upfront Fees: Submitting a claim is 100% free.
- No Administrative Fees: We do not nickel-and-dime you for drafting letters or making phone calls.
- No Financial Risk: We carry the burden of all legal fees. The airline's legal team is our problem, not your expense.
By removing the financial barriers to justice, AirAdvisor empowers everyday travelers to hold massive airlines accountable under consumer protection laws like EU261 and the Turkish SHY-PASS regulations.
Written & Legally Reviewed by Anton Radchenko
Anton is the CEO and Lead Aviation Attorney at AirAdvisor. With over a decade of experience, he has successfully secured compensation for over 250,000 passengers against major airlines globally.